Privacy policy

Privacy Policy

Last updated: October 24, 2026

Pet Card Mint ("Pet Card Mint," "we," "us," or "our") is a brand operated by Gemini Clothing LLC.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit https://petcardmint.com, purchase our products, upload personalization content, contact us, or otherwise interact with our services.

Our online store is powered by Shopify.

1. Information We Collect

Depending on how you use our website, we may collect:

Personal and contact information

  • Name, email address, phone number, and shipping or billing address

  • Customer account information and preferences

  • Information you provide when contacting customer support

Order and transaction information

  • Products purchased and order details

  • Billing and payment-related information

  • Shipping addresses, tracking information, and order history

  • Return, refund, and customer support records

Personalization information

  • Photos uploaded for personalized products

  • Pet names, breeds, birthdays, Gotcha Days, and other details provided by customers

  • Personalized messages, design selections, and special instructions

Website and device information

  • IP address, browser type, device information, and approximate location derived from technical data

  • Pages visited, browsing activity, and shopping interactions

  • Cookies and similar tracking technologies

Payment information is processed through Shopify and applicable payment service providers. Our access to payment information depends on the services involved.

2. How We Use Your Information

We use personal information to:

  • Process payments and fulfill customer orders

  • Create and print personalized pet cards

  • Arrange shipping and provide tracking information

  • Respond to customer support requests

  • Handle order changes, refunds, and replacements

  • Detect fraud and protect our website

  • Maintain and improve our products and services

  • Comply with applicable legal obligations

  • Provide marketing communications and relevant advertising where permitted by law and applicable privacy choices

We use customer-uploaded photos and personalization details to create and fulfill the requested products and to provide related customer support.

We do not use customer-uploaded photos in public advertisements without the necessary permission.

3. Sharing Personal Information

We may share information with trusted service providers when reasonably necessary to operate our business, including:

  • Shopify, our ecommerce platform

  • Payment processing providers

  • Printing and order fulfillment partners

  • Shipping carriers and shipment tracking providers

  • Website hosting, analytics, and customer support providers

  • Advertising and marketing technology providers, where enabled and permitted

These providers may process information according to their roles, agreements with us, and applicable privacy notices.

We may also disclose information when legally required, to protect rights and security, or in connection with a legitimate business transaction.

Some advertising and analytics activities may qualify as targeted advertising, sharing, or sale of personal information under certain privacy laws. We provide applicable privacy choices and opt-out mechanisms where required.

4. Customer Photos and Uploaded Content

When you upload a photo or submit personalization details, you confirm that you have the necessary rights or permission to provide that content for your order.

Your submitted content may be shared with printing and fulfillment partners for the purpose of producing your personalized items.

We retain uploaded content and related information only for as long as reasonably necessary for fulfillment, support, recordkeeping, or other legitimate purposes, subject to applicable legal requirements.

5. Cookies and Advertising Technologies

Our website may use cookies and similar technologies to:

  • Keep shopping carts and checkout functions working

  • Remember user preferences

  • Understand website traffic and performance

  • Improve the shopping experience

  • Support advertising and marketing where permitted

Third-party services may use their own cookies or tracking technologies according to their applicable policies.

Where required, we provide options to manage consent or opt out of certain uses of personal information.

You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Data Retention and Security

We retain personal information for periods appropriate to the purpose for which it was collected, including order fulfillment, customer support, financial records, dispute resolution, and compliance with applicable law.

We use reasonable organizational and technical measures to help protect personal information. However, no online system can guarantee absolute security.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have rights to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

  • Opt out of certain targeted advertising or data-sharing activities

  • Exercise other rights provided by applicable law

To submit a privacy request, contact support@petcardmint.com.

We may need to verify your identity before fulfilling a request. We will respond in accordance with applicable legal requirements.

8. International Data Processing

Our service providers may process or store information in countries other than your country of residence.

Where required, we take steps to support lawful international transfers of personal information.

9. Children's Privacy

Our services are intended for general consumers and are not directed to children.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review and take appropriate action.

10. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices of those third-party websites. We encourage customers to review their applicable privacy policies.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, business operations, legal obligations, or data practices.

When we make changes, we will update the date shown at the top of this page and provide any additional notices required by law.

12. Contact Information

For privacy questions or requests, contact:

Pet Card Mint โ€” Gemini Clothing LLC
Email: support@petcardmint.c