Shipping Policy

Last updated: October 24, 2026

Thank you for choosing Pet Card Mint.

Pet Card Mint is a brand operated by Gemini Clothing LLC. Our personalized pet cards are made to order and shipped to the delivery address provided at checkout.

1. Order Processing and Production

Each personalized product is prepared using the photos and details submitted with the order.

Production begins after the order has been accepted and the necessary personalization information has been received.

Our estimated production time for personalized pet cards is:

2–5 business days

This estimate may vary during busy periods, holidays, or when additional personalization information is required.

2. Estimated Shipping Times

After production is complete, the order is handed to the shipping carrier.

Estimated delivery transit times:

• United States: Approximately 5–10 business days after dispatch

• International destinations, where shipping is available: Times vary by destination and customs processing and may take approximately 10–20 business days

These are estimates and do not guarantee delivery by a specific date.

Production time is separate from shipping transit time.

3. Shipping Costs

Available shipping methods and applicable shipping charges are displayed at checkout before payment.

Shipping availability and costs may vary depending on destination, product, and selected delivery service.

International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country. Any such charges not collected at checkout may be payable by the recipient, where applicable.

4. Order Tracking

Once your order has shipped and tracking information is available, you will receive a shipping confirmation email.

You may track your order at:

https://petcardmint.com/apps/17TRACK

Please allow approximately 24–48 hours after dispatch for the first carrier tracking updates to appear.

Tracking updates depend on information received from the relevant shipping carrier.

5. Incorrect Shipping Information

Please check your shipping address carefully before completing checkout.

If you notice an error, contact us as soon as possible at support@petcardmint.com.

Address changes may not be possible after an order has been processed or dispatched.

We will assist where reasonably possible, subject to carrier requirements and applicable law.

6. Delivery Delays

Delivery may be affected by carrier operations, severe weather, public holidays, customs processing, or other circumstances outside our immediate control.

If we expect that an order cannot be shipped within a promised shipping period, we will notify the customer and provide any revised shipment information, cancellation options, and refunds required by applicable law.

7. Missing, Damaged, or Incorrect Deliveries

If your order is missing, arrives damaged, or contains an incorrect item, please contact us with:

• Your order number

• Your checkout email

• A description of the issue

• Relevant photos, where applicable

We will review the shipment information and work with the carrier or fulfillment partner where appropriate.

8. Contact Us

For questions about production, shipping, or delivery:

Pet Card Mint — Gemini Clothing LLC
Email: support@petcardmint.com
Website: https://petcardmint.com

Mailing address:
1209 Mountain Road PL NE, Ste R
Albuquerque, NM 87110
United States

Nothing in this Shipping Policy limits any rights provided by applicable consumer protection laws.