Pet Card Mint FAQ

Frequently Asked Questions

Are these physical cards or digital downloads?

Pet Card Mint sells made-to-order, physical printed pet cards shipped to the delivery address provided at checkout.

What's included in a two-card set?

The Signature Pawprint Set includes a Breed Traits Card and a Pawprint Story Card. Individual card listings include one printed card.

Can I personalize the two cards for different pets?

Yes. During customization, complete Card 1, then select Card 2. You can use the same pet and photo or enter another pet and upload a different photo.

What kind of photo should I upload?

Choose a clear, well-lit photo where your pet's face is visible. You can review your selected photo before adding your card to the bag.

When will my order arrive?

Each card is personalized and printed after you order. Shipping options and charges appear at checkout. Read the Shipping Policy for delivery information.

What if my order is damaged or incorrect?

Contact support@petcardmint.com with your order number and photos of the issue. Eligibility for a refund or replacement is described in our Refund Policy.

How can I contact support?

Use our contact page or email support@petcardmint.com.